Trezor® Start – Official Setup and Troubleshooting Guide

Learn how to initialize your Trezor® Hardware Wallet at trezor.io/start, access Trezor® Suite, and resolve login or connection issues easily.

Welcome to trezor.io/start – The Official Setup Portal

The Trezor® Hardware Wallet is a secure, open-source cold wallet that protects your cryptocurrencies offline. To begin using your device, you must visit the official onboarding portal trezor.io/start. This ensures you download legitimate software, install the latest firmware, and set up your device safely.

Step-by-Step Setup for Trezor® Wallet

To start using your Trezor® Wallet, follow these essential steps:

  1. Go to trezor.io/start.
  2. Choose your device model (Trezor® One or Trezor® Model T).
  3. Download and install Trezor® Suite App for desktop or use the web version.
  4. Install Trezor® Bridge from trezor.io/bridge for browser connection.
  5. Initialize the wallet, set a PIN, and generate a recovery seed (12/18/24 words).
Note: Always record your recovery seed offline and never store it digitally. This seed is your only way to perform Trezor® Account Recovery if you lose access.

Understanding Trezor® Suite

The Trezor® Suite is your secure dashboard to manage assets, monitor portfolio, and sign transactions. It offers two options:

Whether on desktop or web, Suite provides advanced privacy settings, Tor integration, and direct connection to your Trezor® Hardware Wallet.

Fixing Common Login & Connection Errors

If you face Trezor® Login not working or Error Connecting Trezor® Account, use the steps below:

For ongoing issues like Trezor® Suite App not Working or Can't verify Trezor® Wallet, update your firmware and reinstall Suite.

Recovering Your Trezor® Wallet

If you are Unable to login Trezor® or lost access to your wallet, perform a Trezor® Account Recovery through the Suite interface. Use your recovery seed and follow on-screen prompts. Recovery can only be done on an official device with the original seed — no one else can restore your wallet.

Managing 2FA and Security Settings

The Trezor® 2FA reset is typically handled through external exchanges or platforms connected to your wallet. Trezor® itself doesn’t control 2FA tokens but ensures every action on your wallet requires on-device confirmation, protecting your funds even if your computer is compromised.

Get Help from the Trezor® Help Center

For detailed documentation and official support, visit the Trezor® Help Center. You can find answers, firmware installation guides, and troubleshooting tips for both software and hardware-related problems.

Frequently Asked Questions (FAQ)

1. What is trezor.io/start used for?

It’s the official onboarding page to set up your Trezor® Hardware Wallet, install software, and update firmware securely.

2. How do I fix a “Trezor® Login not working” error?

Check that the Trezor® Bridge is running, try another USB port, and restart your browser or Trezor® Suite.

3. Where can I download Trezor® Suite safely?

Always download from the official site: suite.trezor.io. Avoid third-party downloads.

4. How do I recover my lost wallet?

Use your recovery seed through the “Recover wallet” option in Trezor® Suite. Without the seed, recovery is impossible.

5. My Trezor® Suite App not Working — what should I do?

Reinstall the Suite, ensure Bridge is active, and update your device firmware. You can check help articles on Trezor® Help Center.

6. Is trezor.io/start safe?

Yes, it’s the official and only safe link for Trezor® wallet setup. Always verify the domain before entering sensitive information.